Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been shipped, you will receive a confirmation email with tracking details.

During high-demand periods, processing times may be slightly extended.

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Shipping Rates & Delivery Times

Standard Shipping

• Delivery Time: 4 - 8 business days

• Cost: Calculated at checkout (or flat rate if applicable)

Express Shipping (Optional)

• Delivery Time: 1–3 business days

• Cost: Calculated at checkout

Delivery times are estimates and may vary depending on your location and courier delays.

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International Shipping (If Applicable)

We ship internationally to selected countries.

• Delivery times vary by destination (7–14 business days).

• Customers are responsible for any customs duties or import taxes.

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Order Tracking

Once shipped, you will receive a tracking number via email so you can monitor your package in real time.

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Incorrect Address

Please ensure your shipping details are correct before completing your order.
We are not responsible for orders delivered to incorrect addresses provided by the customer.

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Lost or Delayed Packages

If your order is significantly delayed or marked as delivered but not received, please contact us at Codexcotton@gmail.com within 7 days so we can assist you.

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Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can resolve the issue quickly.